Hi Everyone,
Hope you're having a decent Friday 13th. As its a bit of a lazy Friday afternoon I thought I'd just pen a blog entry as its been a hell of a long time since the last one...
Events
So... erm well its been a super busy last few months, we've been to our first outdoor event organised by those fine fellows at Gorrick. We've got a bit of a taste for it and we'll be back at their events for the rest of the year. We'll be working on our stand to make it one of the most unmissable ones there!
Add to that, were in for Sleepless in the Saddle in August. The bikegoo team is fully prepped and it should be very good indeed.
Customer Feedback and Reviews
We've recently conducted some customer feedback to see what our customers thought of us accross a range of different subjects such as prices, customer service, speed of delivery, quality of the webpage, security and so on. We also asked their opinions about possible opportunities for the future. We got some great feedback. Some really really great feedback. Overall we found our customers really liked the business and really liked our customer service which was just great to hear.
One of the suggestions taken from the customer feedback was to implement a system to allow customers to review our products and write about their experiences with them. We've now got this in place and we've already had quite a few reviews which is really good. So get on there and tell us what you think!
We've got so many other things on the go its a bit ridiculous but we'll give you more details on those soon...
Right, sorry this is a bit of a brief blog entry, but I'm off into our workshop just to give the old Kona the once over before the clock chimes 5.00pm... then I'm off for a blast around the hills... while the weather holds.
All the best for anyone doing Mountain Mayhem this weekend. Should be a real blast. We unfortunately won't be there but we'll catch you at the next one!
Cheers
Bikegoo
